Front Office
About Front Office
School Receptionists answer phone calls, greet visitors and provide information to parents and students. They are able to provide information on a variety of topics, including rules, disciplinary measures and day-to-day operations of the school.Front office module workflow- First we will Setup Front Office then we will manage student Admission Enquiry then add daily Visitor Book, Phone Call Log, Postal Dispatch, Postal Receive and then Complain.
Read MoreHow to Setup Front Office?
To setup front office, go to Front Office > Setup Front Office. You can add Purpose, Complain Type, Source and Reference data which will be use in different sections of front office. Here enter Purpose and Description and then click on Save button. You can view this added record in the Purpose List on right side of the page. Follow same procedure to make entries for Complain Type, Source and Reference.To edit purpose click on Edit icon and to delete purpose click on
Read MoreHow to add student Admission Enquiry?
To add student admission enquiry, go to Front Office > Admission Enquiry click on Add icon present at right side in admission enquiry. Here enter Name, Phone, Email, Address, Description, Note, Date, Next Follow Up Date, Assigned, Reference, select Class and Number Of Child and then click on Save button.To view enquiry, select Enquiry Date, Source and Status and then click on Search button. The list of enquiry will be shown in the below of the page.To follow existing enquiry click on Follow
Read MoreHow to add Visitor Book?
To add visitor book, go to Front Office > Visitor Book then select the Purpose, Name, Phone, ID Card, Number Of Person, Date, In Time, Out Time, Note and Attach Document and then click on Save button. You can view this added record in the Visitor List on the right side of the page.To view visitor click on View icon present at Action column in the visitor list, at click of this icon Details modal will be open. Here you can see the details of the visitor.To edit visitor click on Edit icon and
Read MoreHow to add Phone Call Log?
To add phone call log, go to Front Office > Phone Call Log then enter Name, phone, Date, Description, Next follow Up Date, Call Duration, Note and select Call Type (incoming/outgoing) and then click on the Save button. You can view this added record in the Phone Call Log List on the right side of the page.To view phone call log click on View icon present at Action column in the phone call log list, at click of this icon Details modal will be open. Here you can see the details of the
Read MoreHow to add Postal Dispatch?
To add postal dispatch, go to Front Office > Postal Dispatch then enter To Title, Reference No, Address, Note and From Title, Date and Attach Document and then click on the Save button. You can view this added record in the Postal Dispatch List on the right side of the page.To view postal dispatch click on View icon present at Action column in the postal dispatch list, at click of this icon Details modal will be open. Here you can see the details of the postal dispatch.To download
Read MoreHow to add Postal Receive?
To add postal receive, go to Front Office > Postal Receive then enter From Title, Reference No, Address, Note, To Title, Date and Attach Document and then click on the Save button. You can view this added record in the Postal Receive List on the right side of the page.To view postal receive click on View icon present at Action column in the postal receive list, at click of this icon Details modal will be open. Here you can see the details of the postal receive.To edit postal receive
Read MoreHow to add Complain?
To add complain, go to Front Office > Complain then select Complain Type, Source, Complain By, Phone, Date, Description, Action Taken and Assigned, Note and Attach Document and then click on Save button. You can view this added complain in the Complain List on the right side of this page.To view complain click on View icon present at Action column in the complain list, at click of this icon Details modal will be open. Here you can see the details of the complain.To edit complain click on
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